This is my feedback & story regarding Simon & his team & how they helped me! š»š»
After 23 long years and three failed attempts to get a certified copy of my birth certificate from Zimbabwe, I was convinced it was a lost cause. Every time I tried, I ended up disappointed, out of pocket, and more disheartened than before. Iād just about given up all hope.
Then someone told me about Simon Kaitano and the work his company does in helping people retrieve official documents from Zimbabwe. I was hesitantāunderstandably so. I had been burnt before and didnāt want to go through another stressful, expensive failure.
But I was desperate. So I decided to give it one last try.
From the very beginning, Simon was professional, reassuring, and incredibly responsive. He didnāt just promise resultsāhe delivered. My birth certificate wasnāt easy to locate, but Simon and his team didnāt give up. They answered every nervous question I had, kept me updated throughout the process, and within a few short days, they found and secured a certified copy. I was honestly stunned. Iād been trying for two decades, and here it wasādone.
My next worry? Getting it to Adelaide, South Australia.
Again, Simon simply said, āNo problem.ā And he meant it. A few more days later (I kid you not!!), my birth certificate had arrived safely in my hands. I donāt know what kind of magic this team works with, but it felt nothing short of miraculous.
If youāre like meāhesitant, unsure, maybe even feeling a little hopelessāI cannot recommend Simon Kaitano and his team enough.
They are honest, professional, efficient, and kind, and they do exactly what they say they will. š»š»š»
