What our clients say

Exceptional Service & Highly Recommended

Simon has assisted us on two occasions, firstly with a Police Clearance Certificate and on the second occasion, with a Birth Certificate – both documents also required to be legalized. Simon has proven to be extremely reliable and his turnaround times from Zimbabwe to delivery in South Africa are quite remarkable. As a result, I have referred Simon to other clients who have all received the same levels of premium service. Simon is highly recommended.

Stan Frank

Great Service

Was recommended to Simon and got fast efficient service, kept in the loop all the way and received my birth and marriage documents in record time, just a hold up with the divorce decree but that is due to the wait for the archive extraction. Thanks again Simon

Fiona Koertzen

Birth certificate

I didn’t know Simon, but had seen others having success with their searches for docs.

He was fantastic to deal with, kept in touch throughout all the way to the DHL delivery.

Definitely recommend him to anyone looking for important docs.


Fast, efficient and friendly

I needed some birth certificates and was recommended by a friend to contact Document Recovery.

They were very responsive to my emails / Whatsapp messages, and the documents were retrieved and delivered quickly. Would use them again.

Brian Cooper

Fantastic Service ( Birth and marriage certificate copies)

  • I highly recommend Simon ! He was upfront, honest, reliable, efficient and delivered a quality service. I really appreciated this as acquiring paperwork is so hard from abroad. I would absolutely recommend him! Thanks so much Simon!
Chanthel Jupp

A big thank you

A big thank you to Simon, he updated me at every stage and answered any questions I had – document arrived safely in UK, just over a week from me providing him the details needed. Would recommend and use again if needed.Jolene McCullough

Great service

Simon magicianed our documents for us when we had been struggling ourselves for a long long time. Service was fast and he was very patient with all our questions and worries I am very grateful. Thank you.

Delene Lambert

Passport collection and correction to documentation

I was sceptical at first as I had never met Simon
But he was excellent very efficient and fast

Thank you

Thomas Lambert

Absolutely outstanding service!

Would like to say what a fabulous job Simon did in getting my mother’s birth certificate. From first speaking to him and having the document in our hands here in South Africa was amazingly fast. I urge anyone who is need of documents to go through Simon. 100%!!!!!!

Craig Young

Thank you Simon

I was referred to Simon by an agent who actually had never met him before. I was a little apprehensive, but after seeing his name pop up over and over and having a family member say they had also used his services we were sold. Document was available quickly, payment was easy and DHL delivered yesterday. Thanks Simon.

Dimitri Cocolaras

Good service

Great relief and news, Simon
My documents have been delivered.
Your service has been everything your reviews have said it to be. Thank you for every bit of help along each stage. You have been more than amazing.
Now the nightmare of getting papers from the departments here in South Africa. It is almost unbelievable to discover that there is a system in Zimbabwe that would be more efficient than the service provided in South Africa.
Thank you!!!David Gates

Excellect services

I needed a few certificates- two marriage, two unabridged birth and one death. Even the Zimbabwe High Commission said getting hold of a copy of the death certificate was nigh on impossible. Add to that the need for all five certificates to be authenticated and Apostille and the whole thing became a somewhat of a nightmare scenario for me. And then there was Simon! Such a professional and efficient service. He didn’t mind sending me photos of the certificates as he got them and he got them so quickly! Shipped via DHL and arrived safe and sound all exactly as requested. Simon you’re a gem!Sonja Crockford

Best Service Ever

Huge thanks Simon for the marriage and birth certificates received today here in Cape Town. Your service was awesome 👌 An absolute pleasure doing business with you.

Jerome Gardner

Fantastic service

Just want to say a very big thank you to Simon for getting two documents for me. He responded to each of my queries and concerns throughout the swift process. I certainly recommend Simon and the service he offers.

  1. Bev Kee

Ammendments and Legalisation

I’ve used Simon twice now. The first time straight forward obtaining documents. The second time more complicated ammendments and legalising & translations were required from foreign embassies in Harare. He was persistent and prompt and managed to get everything done.
Thank you so much for a great service!

Sarah van Zyl

Unabridged certificate… excellent service from Simon

I have to commend Simon on his professional approach to solving my problem. My documents have arrived in incredible time.
Simon I honestly thank you so much, and will highly recommend you to anyone that needs assistance.

Michelle Matthews

Various documents

Good day Simon, I just wanted to let you know that the documents have just arrived in UK. I cannot thank you enough for your excellent, professional services! You restore people’s human faith. I will recommend you to anyone that needs help with their documentation. I will contact you in the New Year to sort out other remaining documents.Wayne

Marriage Certificate

Many thanks to Simon for providing a brilliant service. Married 38 years ago in Bulawayo we required an legalised copy of our certificate for the Spanish public health service. Simon new exactly how to go about getting it whereas other companies I contacted did not.

Dean Rhodes

Great Reliable Service

Amazing service from Simon, fast and reliable. Communicated well with us and we will definitely be referring him to everyone we know. Thank you so much.

Tiffany Fisher

Blown Away – first class service from Simon

Never believing I could obtain a copy of my parent marriage certificate, 56 years ago, within a matter of hours Simon had obtained their certificate. I have no words worthy of my gratitude and amazement at this service. Simon you are a master, you have no idea what this has meant in my life. Thank you

Helen Nicholson

My sister’s birth certificate

Simon was recommended on a social media page after I reached out for help to get a copy of my sister’s birth. We had tried in vain to get it via family connection that are still in Zimbabwe and also been victims of scams in the past. Simon put our minds at rest by answering all our questions, asked for relevant information and quickly gave as a digital copy of her birth certificate. We were amazed after years of trying there it was… we sent the fee and within a few weeks we took delivery and are delighted with the service. We can’t thank Simon and document recovery enough, the doors are now opened for my sister. Eternally grateful Tracy and Angie

Tracy Campbell

Birth and marriage certificates

Thank you for the great work getting the birth and marriage certificates I needed, all in quick time as well.
I would have no worries in recommending your company.

Phil Burman

Birtth certificate

Thankyou ,Simon for persevering ….lm so happy that l now have it ! …..l would recommend Simon to anyone needing documents from Zimbabwe – Many thanks, again !

Tina Ashley


A huge thank you to simon and his team for their wonderful work. I needed to get my passport renewed but didn’t want to travel with covid around. Simon did everything for me and sent me proof of everything and today I received my new passport. I highly recommend simon to everyone. Thanks Simon.

Linda Anne maas

Excellent Service

I am really impressed at the service Simon and his team provides for people who are living outside of Zimbabwe and need to obtain certain documents. When I needed to get a certified copy of my birth certificate, I didn’t know who to contact or where to turn. I came across the document recovery centre on Facebook and I was looking for positive reviews or recommendations but I couldn’t find any, so I couldn’t know if this company was legit or not which made me kinda nervous in the beginning to trust that if I were to pay the asking fee for the copy of my document, if I would even get what I paid for or if they would in the end be internet scammers. Fortunately, I did get a recommendation from someone who vouched for Simon and his trustworthiness. And today, I too can truly vouch for Simon. To anyone who is wondering about this company and deciding whether or not that it’s worth the risk. There is nothing to worry about, Simon and his team are excellent and their fees are reasonable compared to other companies who also provide this service. I encourage all those who have already experienced the good service of Simon and his team to post a good review on Facebook to let others minds be at ease when deciding to place their trust and their hard earned money into the services of this company. I am happy to be writing this review and will continue to use Simon’s services in the future. Thank you Simon, you are amazing. Thank you for your excellent service you have definitely earned my trust.


Simon makes the impossible possible

I was born in Zimbabwe, but left 43 years ago. My sister and I needed copies of our original birth certificates as well as Zimbabwe police clearance. These documents once obtained needed to be stamped and signed by various government offices as well as by the Portuguese embassy. We have no relatives in Zimb who could help collect the forms and do this for us. Simon made it happen in just a few weeks!!! He is highly recommended.

Linda Kaplan

Incredible Simon

I very reluctantly contacted Simon to get unabridged birth certificates from Zim never really believing it would happen. First up, Simon responded to me immediately despite the fact i had sent my query through on a weekend. He was amazing. Responded promptly, got the certificates legalised with the department of foreign affairs and couriered then to me in South Africa. Simon clearly knows what he is doing and his service and response are incredible. Highly highly recommend

Karen Kupczyk

Birth certificate

When I really needed my birth certificate Document Recovery made it happen. Great communication, professional and delivered results. Thank you.


Happy client

I found Simon, helpful and accommodating. I was worried at 1 point whether I would get my documents
my Simon definitely delivered. Thank you.

Andrew Morris

Best Service Ever

I would highly recommend the service Simon provides. He has organised and produced 2 sets of documents for our family and sorted them out in a timely and efficient manner. Forget the rest…. go straight to Simon.

Dave Edden

Excellent service

I would like to thank Simon and company for their wonderful job after retrieving both of my grandparents birth and marriage certificates dated 1923.

John Sean Bradley

Reliable and efficient

I used document recovery’s services in July 2020 and March 2021. As soon as Simon received my request for documents he recovered them and sent photographic evidence that he had them and for me to check the details. I then paid for the retrieval, the legalisation stamps and the courier fees and I received the with no snags or hitches a few days later. The service is trustworthy reliable and efficient.

Marian Walsh

Satisfied Client

I contacted Simon requesting that he provide me with a certified copy of my birth certificate. He responded immediately and once I had complied with his requirements he wasted no time in having the document delivered to me by courier, duly certified and apostilled.
He was most efficient every step of the way and I recommend him.

Lenette A.E. Crow


You did a wonderful job and persevered and did not give up and got all my documents thank you .

Sharon Matthews

Police clearance and ID

Thank you so much for your excellant service.. The speed, professionalism and affordability as well as trustworthiness was amazing.

Charmaine Van Niekerk

Duplicate Birth Certificate

Thank you so much, the service was fast, efficient and reliable. I would recommend it to anyone who needs this service.

Bets van Vuuren

Best Service provided

  1. You did a great job
Nyasha Cha


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