After 23 long years and three failed attempts to get a certified copy of my birth certificate from Zimbabwe, I was convinced it was a lost cause. Every time I tried, I ended up disappointed, out of pocket, and more disheartened than before. I’d just about given up all hope.
Then someone told me about Simon Kaitano and the work his company does in helping people retrieve official documents from Zimbabwe. I was hesitant—understandably so. I had been burnt before and didn’t want to go through another stressful, expensive failure.
But I was desperate. So I decided to give it one last try.
From the very beginning, Simon was professional, reassuring, and incredibly responsive. He didn’t just promise results—he delivered. My birth certificate wasn’t easy to locate, but Simon and his team didn’t give up. They answered every nervous question I had, kept me updated throughout the process, and within a few short days, they found and secured a certified copy. I was honestly stunned. I’d been trying for two decades, and here it was—done.
My next worry? Getting it to Adelaide, South Australia. Again, Simon simply said, “No problem.” And he meant it. A few more days later, my birth certificate had arrived safely in my hands. I don’t know what kind of magic this team works with, but it felt nothing short of miraculous.
If you’re like me—hesitant, unsure, maybe even feeling a little hopeless—I cannot recommend Simon Kaitano and his company enough. They are honest, professional, efficient, and kind, and they do exactly what they say they will.
Thank you SO much Simon!
